The Teleservices Company

As one of the top pioneering teleservices company in UAE, The Teleservices Company in Dubai, UAE is the best solution providers for any managerial and technical problems faced by the companies since the inception in 2000. As an institute, we are also the solution providers for the best works like B2b and B2C marketing. We at The Teleservices Company aim to remove the challenges faced with call center management. Our experts work with you to understand your specific needs and tailor our hosted call center communication services to meet requirements that keep your business competitive, agile and scalable.

The Vision of The Teleservices Company is to be the most trusted, valued consulting firm in the region, delivering excellence each time every time.

The Mission of The Teleservices Company is to provide highest quality of service to our partners & clients through a collaborative approach enabling superior results, at the same time contributing to the community.

Training services in Dubai offered by The Teleservices Company:

    Call Center Training Services in Dubai, UAE
    Customer Service Skill Training Services in Dubai, UAE
    Management Skill Training Services in Dubai, UAE
    Leadership Skill Training Services in Dubai, UAE
    Project Management Training Services in Dubai, UAE
    Self-Development Training Services in Dubai, UAE
    Team building Training Services in Dubai, UAE

Also, our call center outsourcing services include:

    Inbound Solutions
        CRM Integration
        IVR Flexibility
        Automatic Call Distribution
        Queue Monitoring
        Skill-Based Routing For Agents
        Priority Routing
        Time-Based Routing
        Call Recording
        Chat Routing
        SMS Services
        Email Handling
    Outbound Solutions
        Dialers
        Language-Based Routing
        Real-Time Dashboards and Reports
        Chat Routing
        Multi-Channel Communication
        SMS Services
        Multi-Channel Automated Self-Service and Outreach

By providing a cost-effective and scalable solution that can grow and adapt with the changing needs of the business and customers, you will be able to engage and communicate faster and easier – no matter the channel and we, The Teleservices Company helps in getting the solution. Our complete contact center solutions and technology to help companies create better customer service experiences and more engaged call center agents.

The expert team at The Teleservices Company in Dubai can take into consideration what you are looking for and then provide you with a wide range of call center services and solutions to choose from that ideally cater to your specific needs. If you'd like any further information, or to find out exactly how we can help your business - please feel free to contact us.